Human Resources

How should I submit my Claim Form and supporting documentation to American Fidelity?

The easiest way to file a gap insurance claim is through your online account at Americanfidelity.com or the mobile app, AFmobile. Download American Fideity mobile app from the App Store or Google Play. 

 When filing a gap insurance claim you will need to provide the following documentation:

  • Statement of Insured, completed via  online claim filing  or paper claim form
  • Itemized Bills with diagnosis from each of your providers with a complete breakdown of charges for each date of service
  • Explanation of Benefits (EOB) from your primary medical insurance carrier

We may also need:

Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »