CrossRoads
A Behavior Change Program Providing a Safe, Structured, and Supportive Living Community
CrossRoads is a Washoe County Human Services Agency (HSA) funded and lead initiative that serves Washoe County residents who are struggling with a range of personal life challenges through a peer-lead, alcohol and drug-free structured housing program with integrated wrap-around supportive services. HSA CrossRoads teams with the Reno Initiative for Shelter and Equality (RISE) to offer unique campuses that serve Men, Women, Women with Children, and Families.
How We Support Residents
Structured, Supportive, and Supervised Living Community: Our peer-lead living community offers a safe and supportive setting that focuses on skill development, personal responsibility, mutual aid, community engagement, and prosocial behavior. Living in our CrossRoads Community teaches cooperation, patience, and respect for others. Each CrossRoads community member contributes to health and wellbeing of their peers, while also developing the skills and capacity to give back to the greater community.
Intensive & Targeted Case Management: Program participants work collaboratively with their change team to set observable and measurable goals, address personal challenges or barriers, and access resources that support their efforts to make lasting life changes.
Life Skills Development and Workforce Reasiness Services & Programming: Through the delivery of evidence-based and evidence informed curricula, CrossRoads provides a range of wrap-around services and behavior change programming.
Healthcare and Community Connections: Program participants are proactively linked with physical and behavioral healthcare providers and community services to support their overall well-being.
Off-Campus Support (CROC) Continuing Care & Support: Our CROC services offer case management and community resource support for individuals outside our structured and supportive living community programs. Additionally, CrossRoads provides a full range of continuing care and alumni support and services for those who have transitioned out of our CrossRoads living communities and back into the larger community.
Multiple Pathways to Independence: CrossRoads supports a range of approaches to making personal life changes. Our teams believe deeply in resourcing staff with lived experience to help guide and support program participants as they build foundational recovery skills and networks needed to live the life they wish to live.
Grounded in Accountability and Responsibility: At CrossRoads, accountability means walking beside one another through both struggles and successes. When mistakes happen, we lean into our community of peers to find repair, understanding, and growth. Together, we practice recovery transparency and responsibility in a way that strengthens trust, deepens connection, and makes lasting change possible.
Who Can Benefit
Men, women, women with children, and families in Washoe County who are seeking a structured, supportive, and alcohol and drug free living community to develop foundational life skills to make lasting life changes.
Referral Forms
Submit an online referral form for the appropriate program:
- Men's CrossRoads
- Women's CrossRoads
- Women & Children's CrossRoads
- Families CrossRoads (available soon; use Women & Children’s form in the meantime)
Pre-Screening Interview
To schedule a pre-screening interview, call (775) 328-2700 and ask for our Admission Staff
Drop-in pre-screening interviews are also available at 350 S. Center St. every Tuesday, Wednesday, and Thursday from 9 AM to 4 PM (excluding holidays). Please use the main entrance and check in at the front desk.
Contact Us
