Human Services Agency

Child Protective Services

Ensuring Safety and Support for Children in Need

The Washoe County Human Services Agency (HSA) Child Protective Services (CPS) works to ensure that every child grows up safe, supported, and nurtured. Families sometimes face challenges, and our role is to help children thrive while keeping safety at the center of everything we do.

CPS carefully evaluates each situation to determine the best way to protect children and support families. When safety concerns arise, we act quickly. We also provide guidance, resources, and support so children can remain safely at home whenever possible. When children must be placed outside the home, we focus on creating stable, nurturing environments where they can grow and flourish.


How We Support Children and Families

Assessment and Casework: Every report of abuse or neglect is thoroughly reviewed. Each decision prioritizes the safety of the child while also considering the needs and strengths of the family.

Immediate Safety and Protective Care: When children are at risk, CPS responds quickly, providing care and stability during critical times.

Collaboration for Stronger Communities: CPS works closely with law enforcement, the District Attorney’s Office, and Family Court to protect children and support families in achieving safe, permanent solutions.

Family Support and Resources: We partner with families to identify needs, strengthen parenting skills, improve home environments, and connect them with community services that promote child well-being.


Protecting Children Every Step of the Way

CPS walks alongside children and families during times of crisis. Our goal is to ensure that every child has a safe, stable environment where they can grow and thrive. By responding quickly, coordinating with community partners, and connecting families to essential resources, we help children stay safe today and build the foundation for a secure tomorrow.


Recognize the Signs and Report Child Abuse and Neglect

Understanding the signs of child abuse and neglect is essential to protecting children in our community. Learn what constitutes abuse or neglect and how to make a report if you suspect a child may be at risk.


Contact Us

Child Protective Services
350 S. Center Street
Reno, NV 89501

Child Abuse and Neglect Hotline: 1 (833) 900-SAFE (7233)
Available 24 hours a day, 7 days a week.
All calls are confidential, and reports may be made anonymously.

Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »