Community Training Resources

The Nevada Continuum of Care (CoC) offers various training opportunities to its members and the community. In this section you will find various trainings that are designed to promote countywide commitment to permanent solutions to end homelessness in Washoe County. 
We welcome all to view these trainings to learn or review why and how the work is taking place. 


2021 Trainings 

+Jon DeCarmine - Housing Focused Sheltering Training

This training dives deep into the key elements of housing-focused sheltering, low-barrier services, and meaningful  engagement with program participants, through the lens of someone who has worked on the frontline for years. To view training document, click here.


+Northern Nevada Best Practices Training 

Best practices are a set of counseling styles, approaches and working strategies where people working with people  experiencing homelessness engage in motivational interviewing, trauma informed care and implement a hard reduction strategy. 


+ Northern Nevada Housing First Training

Housing First is an approach where people experiencing homelessness are provided immediate access to housing and then offered the supportive services that may be needed to foster long-term stability and prevent a return to homelessness. This approach removes unnecessary barriers and assumes that supportive services are more effective in addressing needs when the individual or family is housed – when the daily stress of being homeless is taken out of the equation.



+Northern Nevada Coordinated Entry Training 

Coordinated Entry is a community wide process meaning no agency has control, and no one agency is left to face the problem alone. To implement Coordinated Entry the Northern Nevada CoC will be utilizing a standardized assessment called the Community Housing Assessment Tool (CHAT). Multiple agencies will be assessing clients using the CHAT creating multiple entry points for access to housing. The CHAT assessment utilizes the federal Homeless Management Information System (HMIS), a database widely used in the Northern Nevada CoC, and through the HMIS system it creates a prioritized Community Housing List. The Community Housing List (Queue) will then be used as the community waiting list for housing – creating fair and equal access.


+Client Confidentiality & De-identified Profiles Northern Nevada CoC Training

Homeless Management Information System (HMIS) is a local information technology system used to collect client-level data and data on the provision of housing and services to homeless individuals and families and persons at risk of homelessness. The Northern Nevada Continuum of Care (CoC) utilizes HMIS software that complies with HUD's data collection, management, and reporting standards. This training overviews new policies and procedures to de-identify profiles in HMIS. To view training document, click here


+ Victim Service and Domestic Violence Provider Confidentiality & Policies Training

To view training document click here.



2022 Trainings 

+Jon DeCarmine - Part l: Low-barrier Services & Engagement 


+Jon DeCarmine - Part ll: The Continuum of Difficult Behavior


+Jon DeCarmine - The Art & Science of Diversion



National Alliance to End Homelessness Trainings 

+Effective Diversion: A Key Strategy for Ending Homelessness 

This webinar provides an overview of diversion, the best diversion practices, and how communities are implementing diversion to ensure that new federal COVID-19 homelessness resources are most effectively and efficiently targeted. 



Additional Information 

If you are interested in additional information on the Northern Nevada Continuum of Care (CoC) trainings, please contact Washoe County Housing and Homeless Services at: