Housing and Homeless Services

Shelter and Services

Supporting Individuals and Families Experiencing Homelessness

Washoe County Housing and Homeless Services provides safe, supportive environments and essential resources for individuals and families experiencing homelessness. Our goal is to ensure that everyone in need has access to shelter, basic necessities, and services that help them regain stability and work toward long-term housing solutions.

Homelessness can affect anyone, and the challenges are often complex. We offer a range of services designed to meet immediate needs while also addressing the underlying factors that contribute to housing instability. By combining safe shelter, behavioral health support, outreach, and case management, we help residents move toward stability, health, and self-sufficiency.


How We Support Our Community

Emergency and Transitional Shelter: We provide safe, temporary housing to individuals and families, ensuring immediate protection from the elements while helping them access longer-term housing solutions.

Behavioral Health Services: Our programs connect residents to mental health and substance use resources, supporting overall well-being and helping remove barriers to stability.

Outreach and Case Management: Street outreach teams and case managers engage directly with people experiencing homelessness, connecting them with resources, support services, and housing opportunities.

Community Partnerships: We collaborate with local agencies, nonprofits, and service providers to maximize the impact of available resources and ensure that individuals and families receive comprehensive, coordinated support.


Helping Residents Move Toward Stability

Our approach goes beyond providing shelter. By offering supportive services, behavioral health resources, and individualized case management, we help residents address immediate needs while building a foundation for long-term stability. Washoe County Housing and Homeless Services works every day to ensure that individuals and families have the resources, support, and guidance needed to regain housing, improve health, and thrive in the community.


Contact Us

Washoe County Housing and Homeless Services
350 S Center Street
Reno, NV 89501

Phone: (775) 325-8210

Email:  RegionalHomelessServices@washoecounty.gov 

Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »