Human Resources

Surest Plan Document

Summary of Benefits and Coverage

Plan: Surest Plan C5000 RX_ALT_2
Coverage Period: 1/1/2026 - 12/31/2026
Coverage for: Family   |   Plan Type: PPO

This Summary of Benefits and Coverage (SBC) helps you understand what this plan covers and what you pay. For full plan details, visit Join.Surest.com or call 1-866-683-6440.

Important Questions

What this Plan Covers & What You Pay for Covered Services
Important Questions Answers Why This Matters
What is the overall deductible? $0 See the Common Medical Events section below for costs for services this plan covers
Are there services covered before you meet your deductible? Yes. This plan does not have a deductible Some services are covered even if you haven’t met a deductible.
Are there other deductibles for specific services? No No extra deductibles apply.
What is the out-of-pocket limit? Network: $5,000 Individual / $10,000 Family
Out-of-Network: $10,000 Individual / $20,000 Family
This is the most you could pay in a year.
What is not included in the out-of-pocket limit? Premiums, balance billing, excluded services, penalties These costs do not count toward the limit.
Will you pay less if you use a network provider? Yes. Call 1-866-683-6440 for a list of providers. See Join.Surest.com You’ll pay less using in-network providers.
Do you need a referral to see a specialist? No You can see a specialist without a referral.

Common Medical Events

All costs shown are after any deductible, if applicable.

Cost Sharing for Common Medical Services
Medical Event Services You May Need Network Cost Out-of-Network Cost Limitations, Exceptions & Notes
If you visit a health care provider’s office or clinic Primary care visit $20–$105 copay $215 copay Copay varies by procedure and provider.
Specialist visit $20–$105 copay $215 copay Based on treatment outcomes and cost efficiency.
Preventive care, screening, immunization No charge $160 copay Non-preventive services may incur costs.
If you have a test Diagnostic test (x-ray, blood work) No charge or $20–$1,050 copay No charge or up to $2,400 copay Preauthorization may apply out-of-network.
Imaging (CT/PET scans, MRI) $125–$850 copay Up to $1,650 copay Based on cost and outcomes.
If you need drugs to treat your illness or condition Tier 1 (Generic) $10 / $25 (90-day) Not covered Some generics $0. Preauthorization may apply.
Tier 2 (Preferred) $60 / $150 (90-day) Not covered To learn more visit Optumrx.com
Tier 3 (Non-preferred) $90 / $225 (90-day) Not covered
Specialty drugs $10 / $150 / $300 (30-day) Not covered No 90-day supplies. Preauth may apply.
If you need immediate medical attention Emergency room care $600 copay $600 copay Waived if admitted within 24 hours.
Emergency transportation $350 copay $350 copay Counts toward in-network OOP limit.
Urgent care $60 copay $180 copay
If you have a hospital stay Facility fee (hospital room) $200–$3,000 copay Up to $9,000 copay Preauthorization may apply out-of-network.
Physician/surgeon fees No charge No charge
Mental health, behavioral health, substance use services Outpatient $20 or $130 copay $160 or $390 copay Preauthorization may apply.
Inpatient $2,000 copay $6,000 copay
If you are pregnant Office visits No charge $160 copay Preventive only at no cost.
Delivery professional services No charge No charge Single copay for childbirth.
Delivery facility services $900–$2,000 copay $6,000 copay
If you need help recovering Home health care $60 copay $180 copay Limited to 120 visits/year.
Rehabilitation services $10–$130 copay Up to $240 copay 60 visits/year per therapy type.
Habilitation services $10–$130 copay Up to $240 copay
Skilled nursing care $1,500 copay $4,500 copay 120 days/year max.
Durable medical equipment $0–$1,000 copay Up to $2,000 copay Preauthorization may apply. 
If your child needs dental or eye care Eye exam No charge $215 copay 1 exam per year.
Glasses Not covered
Dental check-up Not covered

Excluded Services & Other Covered Services

Services Not Covered

  • Bariatric surgery
  • Cosmetic surgery
  • Dental care
  • Infertility treatment
  • Long-term care
  • Routine foot care (except certain conditions)
  • Weight loss programs
  • Non-emergency care outside the U.S.
  • Private-duty nursing

Other Covered Services (Limits May Apply)

  • Acupuncture (60 visits/year)
  • Chiropractic care (60 visits/year)
  • Hearing aids
  • Routine adult eye exam (1/year)

Your Rights and Assistance

For continuation coverage, contact the Department of Labor’s Employee Benefits Security Administration: 1-866-444-3272.

For complaints, appeals, or more information, contact Surest Member Services: 1-866-683-6440.

Language Assistance

Help is available in multiple languages. Call 1-866-683-6440.

Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »