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Teladoc for PPO and HDHP members.

Doctor on Demand Services for Surest members. 

Washoe County employees can access U.S. board-certified doctors, pediatricians and therapists by phone or video - 24-hours a day, 365 days of the year.

Telemedicine services are provided at $0 co-pay for Surest and PPO participants; $54 co-pay for HDHP participants before deductible and $0 co-pay after deductible (Telemedicine does not replace a primary care physician).

It is a convenient and affordable option that allows members to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many medical issues including:

  • Sinus problems
  • Bronchitis
  • Allergies
  • Cold and flu
  • Respiratory infection
  • Ear infection
  • Pink eye

Access care for behavioral health issues

If the challenges of everyday life are affecting your well-being, talking to a therapist can help you regain your sense of health and happiness. Teladoc’s licensed therapists are available seven days a week. Choose one that’s right for you, pick a convenient time and then have a private conversation from your home or anywhere you feel comfortable.
Telemedicine therapists can help treat:
  • Anxiety
  • Depression
  • Stress/Post Traumatic Stress Disorder (PTSD)
  • Panic disorder
  • Family and marriage issues

To talk to a doctor: or call 800-835-2362. or call 866-683-6440.