Nevada Cares Campus

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The Nevada Cares Campus was opened in the Spring of 2021 in Reno, Nevada. The Campus provides shelter to our region's most vulnerable residents. The campus includes: the Resource Center, Emergency Shelter, Safe Camp, and space for inclement weather needs. For criteria and program details, please see below:


Nevada Cares Campus Programs

For criteria and program details, please see below:
+Resource Center

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The Resource Center is a day-service drop-in facility that includes on-site staff, partner agencies, basic hygiene services and more. The Resource Center meets a broader need in the community through bringing services to those at risk of experiencing homelessness. If you don’t know where to go for housing or if you are about to become homeless, this is the resource for you.

  • Location: 600 Line Dr., Reno, NV, 89512
  • Contact Phone Number: 775-325-8200  
  • Hours: 6:00 a.m. – 6:00 p.m.; 24 hours per day during inclement weather and winter months
  • Available Services: Meals, Restrooms, Showers, Laundry, Case Management, Electronic device charging
  • Participant Mail: Participants who would like to receive mail at the Nevada Cares Campus, may receive mail at the Resource Center. The Mailing address is: 610 Line Dr., Reno, NV, 89512 
  • Mail Hours: Monday through Friday 8:00 a.m. – 5:00 p.m., closed for lunch 12:00 – 1:00 p.m. and on all County recognized holidays.
+Emergency Shelter

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The Nevada Cares Campus emergency shelter admits men and couples. Single women who arrive at the Nevada Cares Campus emergency shelter are referred to Our Place, the local women and family shelter. To access the Nevada Cares Campus emergency shelter please see below:

  • Location: Temporary Entrance: Line Dr., Reno, NV, 89512
  • Contact Phone Number: 775-329-4141  
  • Hours: Participants are free to enter and exit the Nevada Cares Campus 24 hours per day. Quiet Times: 10:00 p.m. – 6:00 a.m. nightly
  • Criteria for emergency bed: Provide name, date of birth, and share the resources one is seeking 
+Safe Camp

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The Nevada Cares Campus Safe Camp serves as a space where staff provides access to basic services and a more secure location for individuals not wishing to move into congregate shelters. To be eligible the person must complete an application form, be willing to work towards a housing plan and be able to manage their own activities of daily living.

  • Location: Line Dr., Reno, NV, 89512 
  • Contact Phone Number: 775-329-4141 (option 4)
  • Hours: Participants are free to enter and exit the Nevada Cares Campus 24 hours per day. Quiet Times: 10:00 p.m. – 6:00 a.m. nightly.
  • Contact information:  RegionalHomelessServices@washoecounty.gov.  
  • For criteria and more information related to the Safe Camp pilot program, please click here. 
+Inclement Weather/ Poor Air Quality Information 

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  • Inclement Weather/ Poor Air Quality: The Cares Campus will open the warming center 24 hours per day during inclement weather. Nevada Cares Campus will follow local weather warnings, to include low temperatures, rain combined with low temperatures, freezing rain, or snow.
  • Nevada Cares Campus will open the cooling center during inclement weather. Nevada Cares Campus will follow local weather warnings, to include high temperatures, warnings of heat stroke and dehydration due to weather conditions, or warnings to stay inside due to poor air quality.
  • Winter Overflow Beds: Beginning (on or about) December 1, there will be 84 winter overflow beds available at Nevada Cares Campus. If an unhoused individual arrives at the Nevada Cares Campus and there is no available bed in the emergency shelter, they will be able to stay the night in the winter overflow on a first come, first served basis. Each person will be provided a bed, linens, and a locker to secure personal items.

Washoe County and Nevada Cares Campus operator staff monitor the weather forecasts regularly to ensure inclement services are available during these times. If community members would like to know if these inclement services are open, they may inquire by calling 775-329-4141.

+Campus Newsletter: Connect with Cares 

In order to share the most up to date information with the participants of the Nevada Cares Campus and the community, the team initiated a monthly two-page newsletter, Connect with Cares, beginning June 2022. As we continue this initiative, these newsletters will be shared on this page. View and/or download the newsletters below. 

 

Exits to Permanent Housing 

We would like to thank the case managers at the Nevada Cares Campus for sharing the stories of the participants who have exited to permanent housing in the Connect with Cares Newsletters. Each exit to permanent housing in our community is rewarding and the hard work of each case manager is reflected in the impact they make on a daily basis. We will continue to share these stories in the newsletter.

Nevada Cares Campus Data 

  • Emergency Shelter: To view data for the number of unique individuals who stayed at Cares Campus Emergency Shelter in the last 13 complete months, click here.  
  • Safe Camp: To view data and demographics on the individuals of the Safe Camp, click here

Additional Information  

If you are interested in additional information on the Nevada Cares Campus, please contact Washoe County Housing and Homeless Services at: RegionalHomelessServices@washoecounty.gov