Nevada Cares Campus Policies

To view the full document, please click here 

Last Revised 04.08.2024. Effective 04.29.2024.


Grievance and Appeal Form  

Washoe County is committed to providing quality services and care to individuals who utilize services or have applied for services, regardless of whether they received services, through Washoe County or a contracted provider. If for any reason a consumer feels that they have been treated inappropriately at either shelter/campus location, a grievance should be filed.

Consumers may file a grievance and/or an appeal if they choose to do so. A written description of the grievance procedure and a Grievance Form is provided upon admission to the Nevada Cares Campus Emergency shelter, Safe Camp, Resource Center, and Our Place. 

To download the form click here: Grievance and Appeal Form


Additional Information  

If you are interested in additional engagement opportunities, please contact Washoe County Housing and Homeless Services at: