Our Place Policies
Washoe County Our Place Policies
- Background
- Purpose
- Definitions
- Our Place Program
- Our Place Expectations
- Keeping the Focus on Housing
- Data Collection and Reporting
- Our Place Operations
- Safety and Security
- Our Place Search Policies
- Our Place Pet Policies
- Confidentiality
- Administrative
Grievance and Appeal Form
Washoe County is committed to providing quality services and care to individuals who utilize services or have applied for services, regardless of whether they received services, through Washoe County or a contracted provider. If for any reason a consumer feels that they have been treated inappropriately at either shelter/campus location, a grievance should be filed.
Consumers may file a grievance and/or an appeal if they choose to do so. A written description of the grievance procedure and a Grievance Form is provided upon admission to Our Place and the Nevada Cares Campus Emergency Shelter, Safe Camp, and Resource Center.
Additional Information
If you are interested in additional information about Our Place, please contact Washoe County Housing and Homeless Services at: RegionalHomelessServices@washoecounty.gov