Housing and Homeless Services

• All persons and property entering the Nevada Cares Campus will be subject to search by security.
• Weapons of any kind are prohibited. Please check weapons in with security for safeholding.
• All areas on the Nevada Cares Campus are subject to video or security surveillance.
• Photography, video and audio recordings are prohibited.
• No smoking, vaping, or electronic cigarettes allowed in any building or on campus, except for designated outdoor smoking areas.
• Pets are welcome but must be on a leash at all times. Please clean up after your pet.

• All persons entering the campus must check in with security at the Welcome Center before entering.
• All persons entering the Nevada Cares Campus are required to go through security screening.
• Only Safe Camp participants are allowed past the gate to Safe Camp. If needed, please check in with Security.
• Please follow the security officers’ instructions.
• Failure to comply with the screening or with the officer's instructions may result in a request to leave the campus or denial of entry into the Nevada Cares Campus.
• All areas on the Nevada Cares Campus are subject to video or security surveillance.
• Prohibited Items
  • Weapons, tools, drugs or drug paraphernalia, or alcohol are strictly prohibited.
  • If these items are located, you will be asked to dispose of them.
• Weapons
  • Legal weapons may be checked in for safekeeping.
  • Firearms, ammunition, explosives, flammables and illegal weapons are prohibited.
  • Checked items must be claimed when exiting the Nevada Cares Campus.
  • Property will be considered abandoned 7 days after a participant exits the Nevada Cares Campus and will be disposed of.
  • Property checked in by non-participants will only be held for 7 days, then will be considered abandoned and disposed of.

• Dining Room
  • If using electronic devices, please keep the volume muted or use headphones.
  • No laying or sleeping on tables or benches.
  • Please have your Clarity Card.
  • Shirts and shoes required.
  • Service pets are allowed. Service animals only.
  • No smoking or vaping.
  • No laying or sleeping on tables or benches.
  • Please dispose of your trash using the trash cans.
  • Place food trays in the provided bin.
• Bicycle Storage
  • Park and lock bikes at the owner's risk.
  • Washoe County and its agents are not responsible for lost or stolen bikes or parts.
  • Must use personal locks in this area.
  • Only full bikes can be stored in this area.
  • Abandoned bikes will be disposed of 7 days after exiting the Nevada Cares Campus.
• Basketball Court & Gym Equipment
  • Photography, video and audio recordings are prohibited.
  • Use the equipment and court at your own risk.
  • Personal items must be removed after use.
  • Washoe County and its agents are not responsible for lost or stolen items.
  • Washoe County and its agents are not responsible for injury while using the equipment or playing games in this area.
• Pets
  • Pets are welcome but must be on a leash at all times.
  • Please clean up after your pet.
• Fire Pit
  • Hours: 6:00am - 10:00pm
  • No cooking food or boiling water allowed.
  • No trash in the fire pit.
  • No burning of any items.
• Laundry Room
  • Please check in with staff to use a washer or dryer.
  • Empty pockets before placing items in the machines.
  • Do not slam or force open washer and dryer doors.
  • Do not overfill the machines.
  • Personal clothing left in the laundry room for more than 24 hours will be disposed of.
  • Washoe County and its agents are not responsible for lost, damaged, or stolen items.
• Property Room
  • Please see Emergency Shelter staff for property bin assignment.
  • One property bin is assigned per bunk bed.
  • Please have Clarity Card ready to access assigned property bin.
  • Property must fit inside property bin with the lid closed securely.
  • Weight Limit = 30 lbs.
  • Abandoned property will be disposed of within 7 days of exiting the Emergency Shelter.
• Emergency Shelter
  • Quiet Hours: 10:00pm - 6:00am
  • If using electronic devices, please keep the volume muted or use headphones.
  • Photography, video and audio recordings are prohibited.
  • No food allowed at beds.
  • Personal property must be stored in designated areas.
  • Washoe County and its agents are not responsible for lost, damaged, or stolen items.
• Services
  • Please have your Clarity Card available to check in for services: Welcome Center, Resource Center, Mail Room, Property Room, Meal Services.
• Medical Services
  • Please knock to let us know you are here & have a seat in the waiting area.
  • Hours: Monday through Friday 8:30 am – 4:30 pm
• Restrooms
  • Please do not flush hygiene products (pads, Depends, wipes).
  • Please do not flush trash.
  • Throw away trash and hygiene products in trash cans. Thank you.
  • Shower chairs available upon request.
• Computer Use
  • Please check in with staff to use the computers or phones.
  • No social media allowed.
  • No adult content allowed.
  • No food or drink allowed when using the computers.
• Waiting Area
  • If using electronic devices, please keep the volume muted or use headphones.
  • Shirts and shoes required.
  • No open food or drinks are allowed in this area.
  • No smoking or vaping.
• Kitchen
  • Please be respectful of others and clean up after yourself.
  • All personal items must be removed.
• Safe Camp Kitchen
  • Hours: 6:00 am – 10 pm
  • Food must be eaten in dining area.
  • Please be respectful and clean up after use.
  • All personal items must be removed.
• Resource Center
  • Washoe County and its agents are not responsible for lost, damaged, or stolen property.
  • Do not leave personal property unattended.
  • Please take all personal property with you when leaving the Resource Center.
  • Please have your Clarity Card available to check in for services.
• Lockers
  • Personal items must be removed by the end of the shift.
  • Personal items left in lockers for more than 48 hours will be disposed of.
  • Please see Emergency Shelter staff for locker assignment.
  • Washoe County and its agents are not responsible for lost, damaged, or stolen property.
• Individual Pods
  • Per Nevada Cares Campus Policy, participants are not allowed to enter each other's pods. This includes leaning in across the threshold or sitting in the doorways of other people's pods.
  • Staff will physically enter every pod for a full inspection during pod checks.
  • Personal items must be stored under beds or on the wall shelves, and cannot be stored in front of the door or fire exit.
  • No perishable food items are allowed in pods.

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