Welcome to the Utility Team
Washoe County Community Services Department Utility Team provides reclaimed water services and wastewater treatment to approximately 16,000 customers including some urban areas in Reno and Sparks. In addition, the team manages groundwater recharge, groundwater treatment, and stormwater detention projects.
Our Most Common Customer Questions
- Need information on utility bill payment? Visit utility billing.
- Land development for reclaimed water and sewer services.
- Sewer, Stormwater, and Reclaimed Water Ordinances
Utility Customer Service
Office Hours: Monday-Friday 8:00 a.m. to 4:00 p.m.
Phone: (775) 954-4601 Fax: (775) 328-3699
Email: utility@washoecounty.gov
Mailing Address: 1001 E. 9th Street, Reno, NV 89512