Welcome to the Utility Team

Washoe County Community Services Department Utility Team provides reclaimed water services and wastewater treatment to approximately 16,000 customers including some urban areas in Reno and Sparks. In addition, the team manages groundwater recharge, groundwater treatment, and stormwater detention projects. 

Our Most Common Customer Questions 

Utility Customer Service
Office Hours: Monday-Friday 8:00 a.m. to 4:00 p.m.
Phone: (775) 954-4601     Fax: (775) 328-3699
Email: utility@washoecounty.gov
Mailing Address: 1001 E. 9th Street, Reno, NV 89512